Infrastructure monitoring refers to the process of systematically tracking and analyzing the performance and health of various components within an organization's IT infrastructure. It involves monitoring network devices, servers, databases, applications, and other critical elements to ensure their smooth operation.

In the new normal, where remote work and digital transformation have become the norm, infrastructure monitoring has become even more mission-critical. Here are a few reasons why:

1. Ensuring uptime and availability: With employees working remotely and customers relying heavily on digital services, organizations must ensure that their infrastructure is available and accessible at all times. Infrastructure monitoring helps detect and address issues proactively, minimizing downtime and maximizing uptime.
2. Identifying and resolving performance bottlenecks: As organizations embrace cloud computing, virtualization, and other modern technologies, the complexity of their infrastructure increases. Infrastructure monitoring tools provide real-time insights into performance metrics, allowing IT teams to identify and resolve bottlenecks that could impact user experience or business operations.
3. Enhancing security and mitigating risks: The new normal has also brought an increase in cyber threats and attacks. Infrastructure monitoring helps organizations detect and respond to security incidents promptly. By monitoring network traffic, system logs, and security events, IT teams can identify potential vulnerabilities and take proactive measures to mitigate risks.
4. Optimizing resource utilization: Infrastructure monitoring enables organizations to optimize resource allocation and utilization. By analyzing metrics such as CPU usage, memory utilization, and network bandwidth, IT teams can identify underutilized resources or areas of inefficiency. This allows them to make informed decisions about resource allocation and capacity planning, leading to cost savings and improved performance.

References:

• Gartner: Infrastructure Monitoring
• SolarWinds: What is Infrastructure Monitoring?
• Datadog: What Is Infrastructure Monitoring?