The year 2025 is going to be transformative for retail software development. As retailers and brands now have a wider range of technologies to choose from, many of them are benefiting from advancements in AI (artificial intelligence). For example, a lot of retailers have moved beyond the experimentation stage and are now deploying GenAI (generative AI) within their retail software. Now, businesses and retailers are focusing on customization and automation to enhance customer experience and automate tasks. It makes custom retail software development the latest trend in software development. Further, Retail software development services also emphasize cloud-based retail software to access online data and for better security.

If we talk about the retail management software market, it was USD 5.57 billion in 2024 and is expected to reach USD 12.14 billion by 2033, representing a 9.2% CAGR from 2026 to 2033.

For any retail business owner, whether in India, Dubai, or globally, prioritizing customer satisfaction is a must to stay ahead of the competition. What worked in past years might not work in upcoming years; that’s why businesses need to go with the latest software trends. Read this blog thoroughly to understand the latest trends in retail software development.

What Is Retail Software Development?

Retail software development is the process of creating and implementing specialized software designed for the retail business. It has various features to manage various areas of business, from marketing and sales to customer relationships. Custom retail software development solutions are used to automate daily tasks like order processing, billing, providing personalized shopping experiences, and improved data management. There are different types of retail software development solutions, such as

Hence, retail software development can involve developing ready-made software or a custom solution to meet the retailers’ needs.

Top 10 Trends To Watch In Retail Software Development

Retail software development services are changing with the introduction of new technology and trends. Here are the top 10 trends in retail software development:

1. Mobile Commerce: M-commerce refers to creating mobile-friendly websites and apps to sell products online. It includes browsing the products, adding to the cart, and the final purchasing process. It helps businesses to reach more customers, as most of the retail sales come from mobile commerce.

2. Omnichannel: It’s a process of developing a seamless shopping experience across all channels, such as websites, apps, and stores. Custom retail software development helps businesses connect all shopping channels. Customers can buy online and pick up at the store, and return.

3. Social Commerce: It’s the latest trend in retail shopping; customers buy products on social media apps. Business creates an online store on social media and adds a direct product link. Retail software development services help businesses develop a selling platform on Facebook, Instagram, and TikTok.

4. AR/VR: Augmented and virtual reality offer in-store shopping experiences through online apps and websites. According to Shopify, product features with AR content saw 94% higher conversion rates than products without it. AR/VR makes the shopping experience fun and offers a real-time experience.

5. Voice Commerce: Customers use voice assistants to search for products and shop. Buying the product through voice search is the fastest way of shopping. According to the Harvard Business Review calls voice is the third most important UI and technological platform of the previous thirty years. Retail software development services also suggest that businesses add voice search and shopping features.

6. Buy Now, Pay Later: This feature allows customers to pay in installments. It makes the product affordable and accessible at any time. BNPL features are generally used for high-cost products, such as electronics and furniture.

7. AI/ML: Artificial intelligence in software development has been trending for years and is still among the top considerations. With the assistance of AI, businesses can understand the customer’s needs and provide them with a personalized shopping experience. However, the AI/ML integration in the software takes time, and companies should be patient.

8. Direct-to-Consumer (DTC): A direct-to-consumer (DTC) channel allows businesses to sell their products or services directly to consumers, eliminating the need for intermediaries like third-party distributors. DTC is also a medium of direct marketing to reach targeted customers.

9. Internet of Things (IoT): IoT, or Internet of Things, is used in supply chain management in the retail industry. Businesses can track product movement through sensors, RFID tags, and cameras. It streamlines the supply chain operation and reduces errors.

10. Data Privacy: Companies focus on the security and safety of the customers’ data. Retail software development services integrate security features and measures to keep the customer information safe.

Conclusion

The retail software development is continuously experiencing different trends at a fast pace. Businesses must keep tracking these trends and try to adopt advanced software development. The latest trends provide a chance for innovation and growth for businesses. Retailers can take advantage of mobile commerce, AI, and direct-to-consumer features to make the shopping experience easy and accessible to customers. Businesses should review their existing systems to check if their systems are efficient for the latest demand. To enhance existing software or to develop new retail software, retailers can take advantage of retail software development services. By adopting the latest trends in retail software development, businesses can gain new customers and increase their business growth.

Want to modernize your retail software? Get in touch with EmizenTech and explore the Top 10 Trends in Retail Software Development today!