What Is The Number For Lufthansa Special Assistance?

If you travel with a disabled person​, it is necessary to request special assistance by calling the Lufthansa Special Assistance Phone Number “1-808-900-8120(OTA)”. The customer service representative is always ready to hear your queries. Remember that your request for special assistance must be made at least 48 hours before departure, so that you can travel stress-free.

How to request a Wheelchair on Lufthansa?

Lufthansa Airlines allows passengers to request the special assistance service through a phone call, online, or an airport visit. Here is a step-by-step process to request a wheelchair:

Call:

Go to the official website of Lufthansa.

Find the Lufthansa Special Assistance Phone Number to request a wheelchair.

Dial the number to the customer service department of the airline.

Speak with the agent and carefully proceed with the process.

Once your request is submitted, you will receive a confirmation email.

Note: Keep in mind that any request for special assistance should be submitted no later than 48 hours in advance departure.

Online:

Open the airline’s official website on your device.

Look for the Online Special Assistance Registration.

Enter your details, including your personal and flight details.

Choose the accurate mobility impairment option according to your comfort.

Once you’ve completely filled out the form, tap on the “Send” icon.

Your request will be sent to customer service.

You will get an email notification of your confirmation request.

Airport Visit:

Head to your nearby airport where the Lufthansa Airline desk service counter is available.

Communicate with a customer service representative face-to-face regarding your wheelchair assistance.

Make sure that you provide them with the necessary details.

Once the process is completed, you can fly with the special assistance service.

Note: You are advised to arrive at the airport 90 minutes prior to departure. Additionally, before your flight, it’s wise to check the current conditions at the airport.

What if you travel with your own battery-powered wheelchair?

If you plan to travel with your own battery-powered wheelchair, it’s essential to confirm beforehand whether this battery can be taken on a flight for safety reasons. You need to inform the airline first before carrying your own wheelchair, so that the airline can attach the forms to inform them as soon as possible, so that they will take better care of disabled passengers.

What services are available for wheelchair users?

Upon your arrival, a crew member from Lufthansa Airlines will be ready to assist you:

The airline will provide assistance during boarding and disembarking.

They will help you stow your carry-on baggage.

Additionally, the airline will assist you in accessing the restroom.

Conclusion

If you are flying with Lufthansa Airlines, it is helpful for you to know about their special assistance service. You can request them through a phone call, online, or an airport visit. Make sure you complete your request as per the mentioned timeframe provided by the airline. Additionally, if you are facing any troubles in adding special assistance contact with the airline’s staff member can save time and provide a seamless travel.